Customer Service
Welcome to the new UK Edition of Hammacher Schlemmer
We are excited to extend our 164-Year tradition of introducing The Best, The Only, and The Unexpected with the first UK Edition of our historic catalog.
Shipping
Purchases made from this website can only be shipped to addresses within the United Kingdom. If you wish to place an order to be shipped to the United States or anywhere else throughout the world, please visit our website at www.hammacher.com.
Shipping Charge: Orders shipped to Mainland UK addresses have a single, flat shipping rate of £7.95. An additional charge of £10.00 will apply to orders shipping to Northern Ireland and certain postal codes outside of the Mainland UK.
Processing Time: Please allow a full business day for order processing and 3-5 business days for shipping of your order. Orders must be placed by Midnight, December 15th to ensure delivery prior to Christmas.
Returns: If you wish to return an item please follow the directions provided in the packing slip included with your order. If you have any questions please call customer service at 0800-107-3090.
Contact Us
Hammacher Schlemmer strives to provide each and every customer with a remarkable shopping experience. To support this goal we provide for your convenience live customer service representative 24 hours per day, 7 days per week.
Phone: Contact a Hammacher Schlemmer associate to place an order or for any assistance at 0800-107-3090.
E-mail: Send us an email customerservice@hammacher.co.uk. You should expect to receive a reply within 1-2 hours.
c/o The Bradford Exchange Ltd
Units 1 & 2, Boothen Old Road
Stoke on Trent
Staffordshire
ST4 4RX
Landmark New York Store
Phone: 00+1+212-421-9000
Hours: Monday through Saturday, 10 a.m.- 7 p.m. EST (Closed Sunday)
Press Inquiries
Since 1848, Hammacher Schlemmer has enjoyed a wealth of media coverage ranging from print publications to TV talk shows. If you are interested in promoting, demonstrating, blogging, or video taping any of our products, please contact one of our Public Relations Specialists to learn more and begin the process.
E-mail: Contact a Hammacher Schlemmer public relations specialist at pr@hammacher.com
Attn: Public Relations
9307 N. Milwaukee Ave.
Niles, IL 60714
USA
Vendors, Manufacturers and Inventors
We invite all inventors who have a product in hand to contact us. Hammacher Schlemmer will always listen to those dreamers, explorers and philosophers who wish to improve the world one idea at a time.
Email: Contact a Hammacher Schlemmer buyer at buyer@hammacher.com